Your words, handled with care.
Reagale exists to help people be heard. That only works if the conversations entrusted to us are treated as exactly what they are — people's honest answers. Here's how we handle them.
Conversations, treated as what they are.
The institution owns its data
When a university or health system runs a survey, the responses belong to them — not to us, and not to anyone else. Data is scoped to the organization that owns it, and strictly isolated: one institution can never see another's conversations.
Consent comes first
Every conversation opens with a clear consent and privacy step, so people know who's asking, why, and what happens to their answers — before they share a word. Participation is always a choice, and respondents can opt out.
Protected by design
Conversations are encrypted in transit and at rest. Identifiers are stored as opaque tokens rather than in plain text, access is isolated at the database level, and every action is written to an audit log detailed enough for an institutional review.
We don't train on your voice
Reagale orchestrates AI to synthesize themes from conversations — we don't build or train our own models on your responses. Your answers are used to produce your institution's insight, not to become someone else's product.
A posture that survives a compliance review.
Our first customers are universities and hospitals — among the most carefully regulated environments there are. We design for their requirements from the start.
For universities. Clear privacy policy, an opt-out flow, encryption in transit and at rest, and data-deletion on request — with student identifiers kept as opaque tokens, never plain text.
For health systems. Early hospital work runs as a research arrangement on de-identified data under an approved protocol, with a path to HIPAA-eligible infrastructure and Business Associate Agreements as we scale.
For research review. A clear methodology document, sample consent language, the ability to export raw transcripts for review, and audit logs — everything an institutional review board needs to sign off.
You stay in control.
Institutions can export their data and request its deletion, and respondents can decline or stop at any point. We collect what a conversation needs and nothing more — the goal is insight an organization can trust, gathered in a way the people who gave it would respect.
Questions about a deployment?
We're glad to walk your team — or your review board — through exactly how Reagale handles data.
andrea@reagale.comThis page describes how Reagale approaches data and the protections we build toward as we work with each institution; specific terms are set in the agreement and privacy policy for your deployment.